Last updated on : 30th October 2018.

These terms of services cover the end users  ( "you / your / user" )  use and access to the Jio Cloud services, ("Services")  provided to you by  RELIANCE INDUSTRIES LIMITED ("RIL") . You may access the Services through several applications including the JioCloud mobile application, JioCloud desktop application and Jio set top box application (together referred to as "Applications" ) or the website located at the URL https://www.jiocloud.com ("Website").

This Terms of Service  ("TOS") along with the privacy policy ("Privacy Policy"), which is an integral part of the TOS is a binding agreement between RIL and you for the use of the Services. This TOS is an electronic record under Information Technology Act, 2000 as amended and the relevant rules made thereunder as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.

In providing the Services, RIL is merely acting as a passive conduit to facilitate storage, transfer of the Content (defined hereinafter) by you and therefore RIL is an intermediary ("Intermediary") under the Information Technology Act, 2000 as amended and the relevant rules made thereunder . This TOS is deemed to be published and shall be construed in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 under the Information Technology Act, 2000 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the Services.

BY HAVING ACCESS TO, RECEIVING, AND/OR USING THE SERVICES, OR ANY PART OF THE SERVICES, WHETHER DIRECTLY THROUGH THE APPLICATIONS OR WEBSITE OR INDIRECTLY THROUGH THIRD PARTY SERVICES OR OTHER SERVICES OR MICRO SERVICES OFFERED BY RIL OR ITS AFFILIATES, YOU HEREBY AGREE TO BE GOVERNED AND BOUND BY, THIS TOS, THE PRIVACY POLICY LOCATED AT  Privacy Policy  AND ANY OTHER RULES OR GUIDELINES, AS MAY BE ISSUED BY RIL WITH RESPECT TO THE APPLICATION, FROM TIME TO TIME. IF YOU DO NOT AGREE TO BE BOUND BY THE TOS, PLEASE DO NOT ACCESS AND/OR USE THE SERVICES

RIL reserves the right to modify the TOS at any time in its sole discretion, to reflect changes to the Services, any changes in the law or for any reason whatsoever, with or without any notification to you. RIL is under no obligation to notify the implementation of the modifications to the Services. Every time you access the Service, it will be your responsibility to review the TOS. You will be deemed to have accepted the TOS, as amended, if you continue to use the Services after the TOS is modified. If you do not agree to the changes, you must discontinue the Services, including cancelling any paid Services. Discontinuing use of the Services will not affect the applicability of the TOS to your prior uses of the Services.

By entering into this Agreement, you represent that you are a resident of India, either eighteen (18) years of age or have the valid consent of your parent or legal guardian to use the Services. If you are under the age of eighteen (18) years, you agree that you and your parent/legal guardian have reviewed this TOS and further, if required, your parent / legal guardian shall perform or undertake such activities to enter into a legally binding agreement with RIL, if required by RIL. If you are the parent or the legal guardian of a minor who creates an account to avail the Services and thereby accesses the Services, you accept this TOS on the minor's behalf and agree to be responsible for all use of the minor's account and the Services, including all paid Services available through the account. In accordance with the above, you hereby agree to comply with the terms, conditions, obligations, representations, and warranties set forth in this TOS.

If you are using the Services on behalf of a business then, that business accepts this TOS. The business shall hold harmless and indemnify RIL and its affiliates, officers, agents and employees from any claim, suit, or actions arising from, or related to, the use of the Services or violation of the TOS, including any liability or expense arising from claims, losses, damages, litigation costs and attorney fees.

  1. Registration and Access to the Services
    • You will need an account to sign-in and access the Services via the Applications and the Website. You may also sign-in to the Applications and the Website through your Google and Facebook account. You are responsible for keeping your account information and password confidential and for all activity that happens in your account. You shall ensure that the account information is complete, accurate and up-to-date at all times. You shall not share your account information and password with other's or use anyone else's account. You agree to immediately notify us of any security breach of your account. In such event, we shall do our best to help you recover your account; however, we cannot guarantee that your account will be restored or your Content will be recovered. In case of such breach of security, we shall not be responsible for any losses arising out of the unauthorized use of your account. Each user account is associated with a SIM number and a UUID (Universally Unique Identifier). In the event your account is closed or deactivated either by you or by RIL pursuant to the terms of this Agreement, your SIM number may be recycled into our system and assigned to another user. However, please be assured that the new user to whom such SIM number is assigned will not have access to your Content or Personal Information.

    • When you sign-in using third party services such as Google, Facebook etc., such third-party services automatically provide RIL access to certain Personal Information (as defined in the Privacy Policy) belonging to you. You may have the option to control the Personal Information shared by the third party services with RIL by way of privacy settings of the third party services and subject to the terms of service of such third party service. We store, use and disclose such Personal Information in accordance with our Privacy Policy which can be found here Privacy Policy. Any information or data shared by a third-party service, through which you access the Services, will be subject to terms and conditions of such third-party services and RIL shall not be responsible in respect of the same.

    • When you sign-in using third party services, RIL does not save or store your password for such third party services. In case of loss of password, RIL shall be unable to retrieve your account details and/or password for the third party services

    • Unless accompanied by a separate license agreement, any software, including the Applications and Website (the "Software"), provided by RIL to you as part of the Services, is subject to the terms of this TOS. The Software is licensed and not sold to you. You hereby agree that all rights, title and interest in the Software are owned by, or licensed to, RIL. Subject to your strict and full compliance with the TOS, RIL hereby grants you a revocable, non-exclusive, non-transferable, non-sub-licensable, limited license, to download, install and use the Software for use only by you as part of your use of the Services as per the plan subscribed by you, during the subsistence of this TOS

    • Except for the rights expressly stated herein, no other rights are granted to you with respect to the Software or the Services, either by implication, estoppel, or otherwise. RIL reserves all rights not expressly granted herein.

    • You agree not to access or enable access to the Services by any un-authorized third-party software

    • Use of the Services requires compatible devices and periodic updates. RIL recommends use of the latest version of the Software to access the Services and certain additional features. The Application may be upgraded by you by visiting the relevant app store. You agree that meeting these requirements, which may change from time to time, is your responsibility. However, RIL shall be under no obligation to provide updates/ upgrades to the Software or notifications thereof. All updates/upgrades provided by RIL will be subject to this TOS and any amendments made to the TOS from time to time.

  2. Services
    • Services shall mean cloud based file hosting services through which you may store, synchronize, stream, and share documents, text, messages, audio, contacts, photos, music, videos, etc. (the "Content" ). The Services are being made available to you through the Applications or through the Website. As a part of the Services, you can upload Content on the Services and share the Content with anyone as an attachment or as a link. You can also share the Content on social networking sites. All the risk, cost and liability in relation to such transfer shall be borne by you.

    • The Services provide certain free storage to all registered users as per the terms of your subscription pack ("Default Storage"). RIL reserves the right to cancel any free storage offer to you, at any time, with prior intimation to you.

    • You can increase your storage space and add features to your account by availing the paid Services of JioCloud as and when RIL decides to make it available, based on the subscription plan selected by you. Please refer to clause 8 below for details of the same.

    • RIL shall also from time to time provide promotional offers, to increase your storage space and add features to your account by availing the promotional Offers of JioCloud. Please refer to clause 7 below for details of the same.

    • The Services also processes, categorizes and organizes Content for the purpose of enhancing and improving the features of the Services. RIL may provide tag specific filtered search for your Content as part of the Service.

    • To facilitate your process of uploading the Content via, the Application, a default setting has been provided on the Application whereby any and all Content on your device will get uploaded and backed-up automatically. The settings in the Application provides for the Content to get uploaded in in either the original or optimized version/ resolution. The optimized version/ resolution ensures good visual quality while consuming less space on the Service. In the event you choose to upload optimized version/ resolution of the Content on the Service, and delete the original version/ resolution thereof from your device, you will be able to retrieve only the optimized version/ resolution of the Content. RIL shall in no manner be liable for the loss of original version/ resolution of your Content. However, if you want your Content to be uploaded on the Services in its original version/ resolution, you can change the settings to disable the optimization of your Content.

    • Furthermore, the Application will use mobile data or Wi-Fi to upload and back-up the Content. If you do not want your mobile data to be consumed for such automatic upload and back-up of Content, please ensure that you change the Application's settings to enable upload via, Wi-Fi only. If you want only specific type of Content such as documents, images etc. to be uploaded and backed-up, you can change the Application's settings accordingly. If you do not wish to avail this auto back-up facility offered by the Application, please change the default settings of the Application whereby, you may choose to upload and back-up selected Content from your device. You may enable or disable the automatic backing up of data for selected type of Content.

    • In the event you delete any Content from the Service, the Content shall be deleted from your account in the Service, in entirety, and will not be accessible through any device synched to your account. Once deleted, RIL shall not store any back-up of your Content and shall, in no manner, be responsible for any data, or information you lose as result of deleting the Content. RIL at its discretion, may make available the feature to delete Content from your device through the Service. While the original version/ resolution of the Content on your device will get deleted, you will continue to have access to such version/ resolution of the Content as uploaded by you on the Service. If you have uploaded optimized version/ resolution of particular Content, then you will be unable to retrieve original version/ resolution of the same from the Service.

    • RIL shall use reasonable efforts to make the Services available to you, at all times through the Applications and the Website. However, as the Services are provided over the internet, data and cellular networks, the quality and availability of the same may be affected by factors beyond RIL's control. Therefore, RIL shall not be liable for non-availability of the Services at any time.

    • RIL may, at its discretion, offer new and additional features as part of the Service. RIL may intimate you of such additional features by way of push-notifications or emails, when such features are launched. RIL may also at its sole discretion, add, remove, suspend or stop any feature or functionality of the Service.

  3. Integration with Third Party Services
    • The Services may also be integrated with third – party services, whether provided by RIL or its affiliates or otherwise, allowing for the user to access content or features of such third-party services. Should you choose to access or use the content or features of the third-party services you shall be bound by the terms of service of such third-party services. You assume the sole risk in respect of the use of content and features of third party services. RIL shall in no manner be responsible for any claims in respect thereof including for any loss or damage to your Content as a result of your use of content and features of third party services.

  4. Restrictions on the Use of the Services and the Software
    • You shall use the Services and the Software strictly in accordance with the TOS and shall not:

      1. decompile, disassemble, reverse engineer or attempt to derive the source code of or in any manner decrypt the Software

      2. make any modification, adaptation or improvement, enhancement, or derivative work from the Software or incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service

      3. violate any applicable laws or regulations including but not limited to copyright act, import and export control laws and regulations in connection with your access or use of the Services and the Software

      4. remove or obscure any proprietary notice (including any notice of copyright or trademark) forming a part of the Services or Software

      5. use the Software or Services for any other purpose for which it is not designed or intended

      6. publish, copy, offer for sale or commercial rental, license or otherwise lend the Software or the Services or transfer the Software, the Software licenses or any rights to use or access the Services and the Software

      7. use the Software for data mining, scraping, crawling, redirecting, or for any purpose not in accordance with the TOS

      8. use the Software for undertaking any hacking activities like breaching or attempt to breach the security of another user or attempt to gain access to any other person's computer, software or data without the knowledge and consent of such person

      9. use the Software for creating a service or software that is directly or indirectly, competitive with the Software or Service

      10. derive any confidential information, processes, data or algorithms from the Software or

      11. circumvent the digital rights management mechanisms used by the Software to access, reproduce, store, etc., any Content, in an unauthorized manner and access or attempt to access the Content by unauthorized means.

    • You also expressly agree not to engage in any use or activity that

      1. may interrupt, destroy, alter, damage, delay, or limit the functionality or integrity of the Software or Services including that of, any associated software, hardware, telecommunications or wireless equipment

      2. may manipulate identifiers, or numeric information to disguise the origin of any user, device, material or other information

      3. may interfere with the proper working of the Software or prevent others from using the Software; or may delete the copyright and other proprietary rights notices on the Software.

    • You agree not to, or permit anyone else to, circumvent, disable or otherwise interfere with security-related features and any digital rights management mechanisms of the Software. You agree that RIL shall have no liability for, and you agree to defend, indemnify and hold RIL harmless against, any claims, losses or damages arising out of, or in connection with, your unauthorized use of the Services.

    • You agree not to use the Services and the Software for any activity relating to infringement of any intellectual property rights, including any trademarks, service marks, or trade names, privacy rights, personality rights, or any other proprietary rights of any third party.

    • Nothing contained herein shall be construed or implied to grant any right or license to use any trademarks, trade names, service marks or logos, which are a part of the Software or the Services, without the prior written consent of the owner of rights in such marks.

  5. Content
    • You represent and warrant that all Content uploaded by you shall be either owned by you or you have valid authorization/license to manage the Content and the Content does not violate anything contained in this TOS. You represent and warrant that during the entire period that you will avail the Services, you will have all rights necessary to upload/back-up the Content and share the same with third parties through the Services at your sole risk and liability and use of the Content as contemplated in this clause, will not violate any law or any rights of any third parties. RIL disclaims any and all liability in connection with the Content. You agree that you, and not RIL, is entirely responsible for all of the Content that is transmitted, hosted, uploaded, posted, or stored in your account via the Applications and/or the Website. You assume all risks associated with use of the Content uploaded by you.

    • RIL shall not have any rights with respect to the Content uploaded by you except for the limited rights to use, access, and retain your Content in order to provide the Services to you and enforce the terms of the Agreement, and you give us all permissions we need to do so. These permissions include, for example, the rights to copy your Content for backup purposes, technically modify your Content to enable access in different formats, use information about your Content to organize them on your behalf, process the Content to facilitate the features provided as part of the Service and access your Content to provide technical support.

    • You have initial control over who may access your Content. However, if you share the Content in public areas of the Services, through features that permit public sharing, or share the Content privately through the Services with persons of your choice, you agree that anyone with whom you have shared Content may, reproduce, distribute, display, transmit or otherwise communicate the Content, or any part thereof, with others, through the Service, or otherwise. If you do not want your Content to be shared/viewed by people at large, please do not use the Services to share your Content.

    • JioCloud may, at its sole discretion, including for the reason of overloads, floods, or spams etc. impose a usage limit on the Default Storage of the Services.

    • You agree that you will not upload on the Services, any Content that is contrary to the TOS, the Privacy Policy, or any other policy of RIL, as updated from time to time, or that is contrary to applicable laws and regulations. If any such Content is uploaded on the Services and in your account in any manner and for any reason whatsoever, you shall ensure that such Content is deleted from the Services and your account immediately.

    • You acknowledge and agree that you are responsible for knowing, protecting, and enforcing any intellectual property rights you hold in any Content uploaded to the Service, and that RIL cannot do so on your behalf. As the law may or may not recognize certain intellectual property rights in any particular Content, you should consult a lawyer if you want legal advice regarding your legal rights in a specific situation.

  6. Restrictions on the Content
    • You agree not to use or encourage, or permit others to store, upload, modify, publish, transmit, update or share any information including Content that:

      1. belongs to another person or on behalf of another person and to which you do not have any right

      2. is grossly harmful, harassing, threatening, derogatory, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever

      3. harms minors in any way

      4. incites others to commit violence

      5. infringes any patent, trademark, copyright or other proprietary , publicity, privacy rights

      6. violates any law for the time being in force

      7. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature

      8. results in impersonation of any person or entity, or falsely states or otherwise misrepresents your affiliation with a person or entity

      9. is someone's identification documents or sensitive financial information

      10. contains software viruses, bugs, Trojan horses, spyware, worms or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource

      11. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation or

      12. makes available any Content in contravention of these TOS or applicable policies, or any Content on which you do not have a right to make available under any law or contractual or fiduciary relationship or in violation of any licence or other agreement by which you are bound

    • You agree not to send spam or use your account to help others send spam. Spam is unsolicited bulk email, postings or instant messages. You may not use the Services in any unauthorized way that could interfere with anyone else's use of them or gain access to any service, data, account, or network. You agree not to enable access to the Services by unauthorized third-party applications.

    • You acknowledge that RIL is only an Intermediary with respect to all Content. On receipt of a complaint from anyone that your Content allegedly infringes the intellectual property rights of a third party, or violates the restrictions as stated in this TOS, RIL may remove or disable access to your Content, with or without prior notice to you. Please refer to our Grievance Redressal Mechanism, as stated in clause 15 below, for the procedure adopted by RIL for such take down of allegedly infringing Content

    • Any violation by you of this clause 6 may result in immediate suspension or termination of your access to the Services without any refund of fees (in case of Paid Services), including denying you access to all your Content on the Services on a permanent basis. Violation of this Section may also entail civil or criminal penalties, or both.

  7. Promotional Offers
    • RIL may provide a limited period promotional offer ("Offer") to selected users who use and access the Services. By availing this Offer, the user shall deemed to have accepted the terms and conditions ("Offer Terms") specifically set out for the said Offer, the Terms of Service and Privacy Policy Privacy Policy governing the Services of JioCloud. The Offer Terms shall be integral part of the TOS and Privacy Policy. Non-acceptance by the user of the aforesaid conditions will result in the user being automatically disqualified from being eligible for the Offer.

    • To avail the Offer, the user must be logged in to Application or Website, as per the Offer Terms, that may be intimated to you by RIL in respect of each Offer. Thereafter, user has to follow the simple steps given in the How to Avail the Offer' section of the Offer Terms.

    • RIL at its discretion shall inform the selected users ("Selected Users") in a suitable form and manner informing the Selected Users their eligibility to receive additional storage limit ("Bonus Storage") over and above their Default Storage limit. The decision of RIL shall be final and binding on all users and no correspondence whatsoever will be entertained in this regard.

    • The Selected Users shall receive Bonus Storage in the Selected User's JioCloud account, which shall be in addition to the Default Storage provided by RIL to all users of the Service.

    • The Bonus Storage shall be added to the Selected User's account within the timeline stated in RIL's communication to the Selected User.

    • The duration of the Offer ("Offer Period") shall be set out in the Offer Terms, unless revoked or extended by RIL in its sole discretion without any prior notice or reason

    • Each Selected User shall be entitled to receive the Bonus Storage only once during the Offer Period.

    • Upon expiration of the Offer Period or revocation of the Offer by RIL, the Selected User shall no longer be able to use or access the Bonus Storage. However, if the Selected User has partially or fully utilized the Bonus Storage, the said user shall continue to have access to the Content saved under such Bonus Storage post expiration of the Offer Period or revocation of the Offer. The Content deleted by the Selected User from the Bonus Storage during or after the Offer Period, shall be deleted from your account in the Service, in entirety, and consequences stated in clause 2 of this TOS shall apply.

    • RIL reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change the Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.

    • In the event of any misuse or abuse of the Offer by the user, RIL reserves the right to cease providing the Offer to the said user.

    • In the event of any conflict between the Terms of Service and the Offer Terms, the Offer Terms will prevail, only for the purposes of the said Offer and with respect to the distribution of benefits under the said Offer.

  8. Paid Services
    • The subscription fee for paid Services shall be inclusive of applicable taxes. If RIL changes the subscription fees, RIL shall give you advance notice of these changes via a message to the email address associated with your account or by another means at RIL's sole discretion. Purchase of a new subscription package when the earlier subscription package is still active may result in cancellation of the earlier subscription package. However, the monetary value of the cancelled subscription package will get transferred to the new subscription package in the form of extended validity period. We will bill you through your chosen payment method, from the date you opt for the paid Services option and on each periodic renewal until termination. All payments are final and non-refundable. You will not be entitled to any cancellation or cooling off period after opting for the paid Services. If you opt for paid Services, you will have the option of manually renewing your subscription per subscription cycle or an auto-renewal mechanism. If you opt for auto-renewal, RIL may notify you by at least two (2) days written notice before automatically renewing the subscription. The notification will also have instructions on how you may cancel the subscription. If you do not want to renew the subscription, you must cancel the subscription before the renewal date to avoid being billed for the renewal. If you fail to cancel your subscription within stipulated time, it will deemed to be understood that you have opted for renewal of your subscription and you will be charged for Services as per the then applicable rates.

    • You can access your billing information at "My Account" section linked to the Services, where you can view and print your statement. You're obliged to check the online billing statement at regular intervals and as per your subscription pack. You must tell us within 5 (five) days after an obvious error first appears on your bill. If you don't tell us within that time, you release us from all liability and claims of loss resulting from such error caused by slight negligence; further in that case we won't be required to correct the error or provide a refund. In any other cases, if RIL has identified a billing error, we'll inform you and take steps to correct it as soon as reasonably possible.

    • Your paid Services will remain in effect until terminated/cancelled under this TOS. You or RIL may cancel, suspend or terminate your account for any reason whatsoever. We do not have a refund policy and therefore, no refund will be given to you in case of any termination. You will be required to pay all charges for the Services prior to the date of cancellation or termination of Services and Your account and Content may be deleted by RIL without any liability towards you, if the same is not removed by you within 7 (seven) days of such termination. However in case of any notice, decree, order from any governmental organisation, quasi-governmental body or court, we will delete your account and/or the Content immediately without any notice to you.

    • If you do not pay for your paid Services on time, RIL reserves the right to terminate your paid Services but you may still be able to use the free storage Services or RIL may reduce your storage to free space levels. In the alternative, if you are not using the free storage offered to you and do not pay for your paid Services on time, RIL reserves the right to terminate your account entirely and your access to the Content, after providing seven (7) days' notice of such termination to you. Notwithstanding this, in some circumstances, termination of your paid Services may lead to automatic termination of your entire account, thereby terminating your access to the free storage and the Content stored thereon

    • If your account is inactive for a period over one (1) year since the date of your last activity or the date you last availed the Services, then your account may be terminated with immediate effect and the provision of clause 8.3 shall follow.

    • You're responsible for paying the fees charged by your internet access or Wi Fi provider. Those fees are in addition to the fees you pay RIL for the Services. If you access the Services through wireless devices (for example, phones and tablets), your wireless carrier may charge fees for alerts, web browsing, messaging, and other services that require the use of airtime and wireless data services. Check with your carrier to verify whether there are any such fees that may apply to you. You're solely responsible for any costs you incur to access the Services through any wireless or other communication medium.

  9. Rights of RIL
    • Upon your breach of this TOS or the Privacy Policy or any other restrictions or guidelines of RIL for use of the Services, RIL in addition to the rights available to it reserves the right to take any responsive actions which RIL may deem appropriate. Such actions may include (but may not be limited to) termination of your access to the Services or immediate suspension of your access to the Services via the Application/Website, without any obligation of RIL to refund any subscription fee, whether in whole or in any part thereof.

  10. Advertising and Links to Third Party Sites
    • The Applications /Website may contain links to other web sites and applications ("Linked Sites"). The Linked Sites are not under the control of RIL and RIL shall not be held responsible for the contents of any Linked Site. The inclusion of any link does not imply endorsement by RIL, a warranty by RIL of the third party products or services or RIL's association with its operators or owners. You are requested to verify the accuracy of all information on your own before relying on such information. Any dealings that you may have with such third parties are at your own risk.

    • Any dealings with third parties via a Linked Site, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. RIL shall not be responsible or liable for any part of any such dealings or promotions.

  11. Opt Out
    • The Services may provide non-essential communication from time to time to inform you of the latest offers, features of the Services and other marketing. Should you choose to not receive such emails or push notifications from the Service, you may opt-out of the push-notifications through settings on the Application/ your device and emails by clicking on the "Unsubscribe" tab available on the email.

  12. Termination of Services
    • If the Service is cancelled or terminated by RIL, your right to use the Services stops immediately. Your license to use the Software related to the Services also terminates with the termination of the Services. RIL will thereafter, disable your access to the Services and the Software. If your account is closed either by you or by RIL, your access to the Services and the Software will be automatically terminated and in case of paid Services clause 8.3 shall also be applicable.

  13. Indemnity
    • You shall indemnify and hold harmless, RIL, its affiliates, any third party content / networks / infrastructure providers and their respective directors, officers, personnel, contractors and agents, for and against any and all claims, suits, judgment, losses, damages, cost and expenses arising or relating to your use of the Services or your breach of the TOS or the Privacy Policy or any other restrictions or guidelines provided by RIL. This indemnification obligation will survive this TOS and Privacy Policy and your use of the Services.

  14. Disclaimer of Warranties:
    • THE SOFTWARE AND SERVICES IS PROVIDED ON AN "AS-IS" AND "WITH ALL FAULTS AND RISKS" BASIS, WITHOUT WARRANTIES OF ANY KIND. RIL DOES NOT WARRANT, EXPRESSLY OR BY IMPLICATION, THE ACCURACY OR RELIABILITY OF THE SOFTWARE OR THE SERVICES OR ITS SUSTAINABILITY FOR A PARTICULAR PURPOSE OR THE SAFETY/SECURITY OF THE DATA/CONTENT STORED BY YOU. RIL DISCLAIMS ALL WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES, SOFTWARE, APPLICATIONS AND THE WEBSITE OR ANY MATERIAL THEREOF WILL BE UNINTERRUPTED OR ERROR-FREE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, RIL DOES NOT REPRESENT OR WARRANT THAT THE SERVICES, SOFTWARE, APPLICATIONS OR THE WEBSITE WILL RESULT IN COMPLIANCE, FULFILLMENT OR CONFORMITY WITH THE LAWS, REGULATIONS, REQUIREMENTS OR GUIDELINES OF ANY GOVERNMENT OR GOVERNMENTAL AGENCY.

    • To the maximum extent permitted by applicable law, RIL provides no warranty on use of the Services and Software. RIL also disclaims all liability with respect to the misuse, loss, modification or unavailability of the Services.

  15. Limitation of Liability:
    • YOU ASSUME THE ENTIRE RISK OF USING THE SERVICES INCLUDING, THE SOFTWARE, APPLICATION AND WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RIL BE LIABLE TO YOU FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF CONTENT, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF, OR INABILITY TO USE OR ACCESS OF THE SERVICES, SOFTWARE, APPLICATION OR WEBSITE OR FOR ANY SECURITY BREACH OR ANY VIRUS, BUG, UNAUTHORIZED INTERVENTION, DEFECT, OR TECHNICAL MALFUNCTIONING OF THE SERVICES, SOFTWARE, APPLICATION OR WEBSITE, WHETHER OR NOT FORESEEABLE AND WHETHER OR NOT RIL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT, OF OR IN CONNECTION WITH, YOUR USE OF, OR ACCESS TO, THE SERVICES, SOFTWARE, APPLICATION OR WEBSITE . FURTHER, RIL SHALL NOT BE LIABLE TO YOU FOR ANY TEMPORARY DISABLEMENT, PERMANENT DISCONTINUANCE OF THE SERVICES OR DATA/CONTENT LOSS BY RIL OR FOR ANY CONSEQUENCES RESULTING FROM SUCH ACTIONS

  16. Grievance Redressal Mechanism
    • If you are the owner of copyright in any of the Content shared or uploaded on the Services without your consent, or you believe that any user of the Services is storing, hosting, uploading or transmitting infringing Content, then you are required to send a written notice to the Grievance Officer at RIL providing the following information/details:

      1. Description of the work with adequate information to identify the Content

      2. Details establishing that you are the owner or the exclusive licensee of copyright in the Content

      3. Details establishing that the copy of the Content in question is an infringing copy of the Content owned by you and that the allegedly infringing act is not considered as a 'non-infringing' act under Section 52 of the Copyright Act and is not any other act that is permitted under the Copyright Act

      4. Details of the location where the Content in question is stored (i.e., the URL of the page where such Content is stored)

      5. Details of the person, if known, who has uploaded the infringing copy of the Content and

      6. Undertaking that you shall file an infringement suit in the competent court against such person uploading the infringing copy and provide a copy of the orders so obtained to RIL within twenty one (21) days from the date of receipt of the notice by RIL.

    • You may also inform/notify the Grievance Officer if in relation to the Services or any Content.

    • The details of the Grievance Officer are as provided below:

      Email Address: Grievance.Officer@Jio.com

    • If you knowingly misrepresent that any material or activity is infringing, you may be subject to legal liability. Accordingly, if you are not sure whether material available online infringes your copyright, please contact a lawyer.

  17. Governing Law
    • TThis TOS and Privacy Policy is governed and construed in accordance with the laws of India. The courts in Mumbai alone shall have exclusive jurisdiction to hear disputes arising out of the TOS and Privacy.

  18. International Users
    • The Services are controlled and operated by RIL from its offices in India. You agree that: (i) the Services shall be deemed solely based in India; and (ii) the use of the Services do not give rise to personal jurisdiction over RIL, either specific or general, in jurisdictions other than India. You agree that the laws of India, excluding India's choice of law rules, will apply to this TOS and Privacy Policy and all other policies and guidelines provided by RIL and to the provision of Services by RIL.

    • The Services or any part thereof, is not intended for users at other locations outside India, and access to the Services from jurisdictions where the same are illegal is prohibited. Please do not proceed further to access the Services through the Website or Application. RIL reserves the right to block access to the Services by international users. If you access the Services from a location outside India, you waive any right available under laws of jurisdictions outside of India.

  19. Force Majeure
    • RIL shall be under no liability whatsoever in the event of non-availability or cessation of any portion of the Services occasioned by act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, failure of any public utility, man-made disaster, infrastructure failure or any other cause whatsoever beyond the control of RIL.

  20. Waiver
    • No failure or delay on the part of RIL to exercise any right hereunder will operate as a waiver of that right. No waiver by RIL of any breach by you of any provision of this TOS and Privacy Policy shall operate as a waiver of any subsequent breach of any provision of this TOS and Privacy Policy.

  21. Severability
    • If any of the provisions of this TOS and Privacy Policy are deemed invalid, void, or for any reason unenforceable, that part of the TOS and Privacy Policy will be deemed severable and will not affect the validity and enforceability of any remaining provisions of the TOS and Privacy Policy.

  22. Entire Agreement
    • The TOS and Privacy Policy as amended from time to time, along with the Privacy Policy and other related policies made available from time to time, constitutes the entire agreement and supersedes all prior understandings between the parties relating to the subject matter herein.

  23. Survival
    • Clause 12, 13 14, 16, consequences of termination and any other clause which by their implication will survive the expiry or termination of this Agreement.

  24. Assignment and transfer
    • RIL may assign, transfer, or otherwise dispose its rights and obligations under this Agreement, in whole or in part, so long as such assignment isn't to your detriment, at any time without notice.